Job Opening: Stripe
Job Role: Salesforce Systems Administrator – Legal/CLM
Location: Bengaluru
PQE: 3 years
Responsibilities
- Be responsible for configuration, administrative management, maintenance of third party technology solutions such as contract lifecycle management (CLM), e-billing and workflow automation tools
- Build for scale by designing holistically, with a focus on flexibility and maintainability
- Build and maintain knowledge of critical upstream/downstream systems and workflows
- Establish best practices for security, monitoring, migration and expansion of integration tooling
- Ensure appropriate controls and documentation are followed to create an effective control environment
- Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions
- Effectively work autonomously and collaboratively to design and implement both tactical and project related deliverables
- Work closely with other engineers to help guide integrations when needed
- Complete Docusign/Agiloft CLM Administrator training for CLM system management if not already attained.
- Be able to support the Legal Operations teams in the following areas: Configure and manage CLM attributes, intake forms, merge fields, work flows, folder structure, clause libraries, reports, reminders, dashboards and security permissions in Docusign & Agiloft CLM
- Map and manage data field pulls from, and pushes to, Salesforce CRM and other saas applications.
- Lead CLM configuration reviews
- Complete iterative configuration testing
- Participate and help prepare User Acceptance Testing (UAT) test scripts and revise based on user scenarios
- Log, track and resolve UAT issues
- Test production configurations and create custom buttons, page layouts and more in Salesforce CRM integration Partner with Legal, Operations, Sales, Procurement and other stakeholders to drive the adoption of new capabilities.
Minimum Requirements
- 3 years experience with CLM/legal technology solutions (i.e. Docusign CLM and/or Agiloft CLM) including certification.
- Technical experience in any of the following roles:, system administration/configuration, operations (general or legal), tech operations, solutions management in the legal ecosystem.
- Relentless curiosity to understand the root cause of technical issues and identify remediation steps to prevent recurrences
- Ability to independently manage and prioritize workload and projects
- Operate and understand how to work adhering to SDLC principles
- Strong team ethic and ability to work cross-functionally
- Solutions-focused and motivated to unblock the team and stakeholders
Preferred Qualifications
- Experience implementing and maintaining Legal systems such as: Agiloft, SimpleLegal, etc.
- Experience with digital document template rationalization and harmonization
- Experience with data migration, integration techniques, and tools
Apply here